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- LIAT responds to union leaders’ claims regarding closure of CTOs
LIAT responds to union leaders’ claims regarding closure of CTOs
St. John's, Antigua, June 02, 2011 – For over a year now LIAT’s management has been involved in discussions with its employees’ union representatives concerning the need for closure of its City Ticketing Offices (CTOs).
The
closure of the CTOs reflects the prevailing trend by airlines
throughout the world, including the Caribbean, towards the closure of
airline ticking offices and a shift in distribution and sales to
telephone, travel agents and internet-based channels.
The
shift to these channels represents a part of the efforts by airlines to
reduce their recurrent and operating costs in order to maintain
competitiveness in a very competitive airline business.
The
closure of the CTOs at this time is a reflection of the need for
immediate cost cutting in the face of a continuing difficult regional
and international economic situation which has seen significant falloffs
in airline revenues at a time of escalating costs.
Every
effort is being made by the Company to work with its union partners to
facilitate the smoothest possible transition for employees at the LIAT
CTOs during this period. This includes implementation of a Company-wide
Voluntary Separation and Early Retirement Programme targeted at
employees at all levels of the Company, as part of the overall employee
rebalancing process.
As has been the case with a number of other companies, both regionally and at the national level, recent actions by LIAT’s management have been dictated by the need for decisive and timely implementation of measures to contain costs in the face of a continuing decline in economic activity within the region. As has been the case to date, the Company remains committed, as far as possible, to dialogue and cooperation with its employee representatives during this difficult period.
